TAX HIVE COOKIE POLICY
Last Updated: Nov 4, 2026
This Cookie Policy explains how Tax Hive LLC and its subsidiaries and affiliates ("Tax Hive") use cookies and similar technologies on taxhive.com and related sites, landing pages, and applications (the "Sites"), what these technologies do, and how you can control them. It supplements the Tax Hive Privacy Statement, which describes Tax Hive's privacy practices. Capitalized terms not defined here have the meanings in the Privacy Statement.
1. WHAT COOKIES AND SIMILAR TECHNOLOGIES ARE
A cookie is a small text file placed on your browser or device by a website. Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain until they expire or you delete them. They can be "first-party," set by Tax Hive, or "third-party," set by a company whose tools run on the Sites. Tax Hive does not control how third parties use information collected by their cookies. "Similar technologies" means pixels and web beacons (tiny images or code that record when a page or email is viewed), tags and scripts loaded through a tag manager, local storage in your browser, software development kits in applications, and session recording tools that capture how a visitor moves through a page. This Policy refers to all of these as "cookies."
2. HOW TAX HIVE USES COOKIES
Tax Hive uses cookies to: make the Sites work, including remembering your cookie preferences, keeping forms and logins functional, and protecting against fraud and abuse; understand how visitors use the Sites, including which pages are popular and where visitors have trouble, so Tax Hive can improve them; measure whether Tax Hive's advertising on other sites and platforms leads visitors to the Sites and to appointments; show Tax Hive ads to people who have visited the Sites and to people with similar interests on other websites and social media platforms; and recognize returning visitors and connect visits across devices where the law permits.
3. CATEGORIES OF COOKIES ON THE SITES
3.1 Strictly Necessary
Required for the Sites to function and cannot be disabled in the preference tool. Examples include the consent management tool that records your cookie choices, security and load-balancing cookies, and cookies that keep scheduling forms and the client portal login working. You can block them in your browser, but parts of the Sites may not work.
3.2 Performance and Analytics
Collect information about how visitors use the Sites, including pages viewed, time on page, clicks, scrolling, and errors, and report it in aggregate. The Sites may use third-party analytics tools, session recording, or heatmap tools that show where visitors click and scroll. Session recording tools are configured to mask text entered in form fields, and Tax Hive does not use them to capture the contents of tax documents or client portal pages. You can turn these cookies off in the preference tool.
3.3 Targeting and Advertising
Set by advertising partners to measure Tax Hive's ads and to show them to you on other sites and platforms. These partners may combine information collected on the Sites with information they hold about you from elsewhere. The Sites may use advertising pixels and tags from social media and search advertising platforms, and may use visitor identification and retargeting services that recognize visitors who have opted in to a provider's network and send them Tax Hive offers on Tax Hive's behalf. You can turn these cookies off in the preference tool.
3.4 Cookie List
A list of cookies in each category, including the provider, purpose, and duration, is available in the preference tool and is updated periodically as the Sites change. Open it by selecting "Cookie Preferences" at the bottom of any page.
4. WHAT "SALE" AND "SHARING" MEAN FOR COOKIES
Tax Hive does not sell your information for money, and no tax return or financial information is collected by cookies. However, when targeting and advertising cookies send your identifiers and browsing activity to advertising platforms and retargeting partners so they can show you ads, some state privacy laws classify that as a "sale" or "sharing" of personal information for targeted advertising and give you the right to opt out. The preference tool on the Sites lets any visitor turn these cookies off. The Privacy Statement explains these rights in more detail.
5. HOW TO CONTROL COOKIES
5.1 Preference Tool
Select "Cookie Preferences" or "Do Not Sell or Share My Personal Information" at the bottom of any page to turn Performance and Targeting cookies on or off at any time. Your choice is stored in a cookie on that browser, so you will need to make it again if you clear cookies, switch browsers, or switch devices. Turning Targeting cookies off is treated as an opt-out of the sale or sharing of personal information from that browser. To manage your cookies preferences please click this link or find at the bottom of our websites.
5.2 Global Privacy Control
Where applicable law requires it, Tax Hive treats a Global Privacy Control or similar browser-based opt-out signal as a request to opt out of targeting cookies and of the sale or sharing of personal information from that browser.
5.3 Browser and Device Settings
Most browsers let you block or delete cookies in their settings, and most mobile operating systems let you limit ad tracking in device settings. Blocking all cookies may prevent parts of the Sites from working. Instructions are available from your browser or device provider and from allaboutcookies.org.
5.4 Industry Opt-Outs
You can opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at optout.aboutads.info and the Network Advertising Initiative at optout.networkadvertising.org, and from specific platforms through their ad settings (most major platforms offer ad preference controls in their account settings). These opt-outs are also stored in your browser.
5.5 What Opting Out Does and Does Not Do
Opting out prevents the targeting and analytics cookies you have turned off from being set in that browser. It does not stop Tax Hive from showing ads; it makes them less tailored. It does not affect strictly necessary cookies, nor does it change how Tax Hive communicates with you by email, phone, or text, which is controlled separately as described in the Privacy Statement.
6. EMAIL AND TEXT MESSAGE TRACKING
Marketing emails from Tax Hive may include a pixel that tells Tax Hive whether the email was opened and which links were clicked. Links in emails and text messages may also be tracked for the same purpose. You can prevent email pixels from loading by disabling images in your email client, and you can stop marketing emails and texts by unsubscribing or replying STOP.
7. CHANGES TO THIS POLICY
Tax Hive may update this Cookie Policy as the Sites and the tools on them change, and will post the revised version with a new "Last Updated" date. The categories described in Article 3 are illustrative; the tools within each category change over time.
8. CONTACT
Questions about cookies or this Policy: privacy@taxhive.com; 1-833-919-1992; Tax Hive LLC, Attention: Privacy, 260 S. 1200 W., Orem, UT 84058.