TAX HIVE TERMS OF USE

Last Updated: Nov 4, 2026

These Terms of Use (the "Terms") govern your use of the websites, pages, free resources and tools, content, scheduling features, and communications operated by Tax Hive LLC and its subsidiaries and affiliates ("Tax Hive," "we," "our," or "us"), including taxhive.com and any related sites, landing pages, and applications that link to these Terms (together, the "Sites"). They apply to everyone who visits the Sites, schedules a consultation, uses a free tool, or communicates with Tax Hive, regardless of whether you purchase anything.

If you purchase a Tax Hive service, your purchase is governed by the Tax Hive Engagement Terms of Service (the "Engagement Terms") and your Order Terms, not by these Terms. Section 1.2 explains how these documents relate. By using the Sites, you agree to these Terms. If you do not agree, do not use the Sites.

IMPORTANT ARBITRATION NOTICE: THESE TERMS INCLUDE AN AGREEMENT TO RESOLVE CLAIMS ONLY THROUGH INDIVIDUAL (NON-CLASS) ARBITRATION AND A WAIVER OF THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS. PLEASE REVIEW ARTICLE 13.

1. SCOPE; RELATIONSHIP TO OTHER TERMS; ACCEPTANCE

1.1 What These Terms Cover

These Terms cover: (a) the Sites and their content, including articles, videos, guides, glossaries, organizers, and other educational materials ("Content"); (b) free tools such as estimators and calculators, "Ask a Tax Pro" and similar question-answering features, webinars, events, and downloadable resources ("Free Services"); (c) scheduling and attending consultations and appointments with Tax Hive; (d) communications between you and Tax Hive via email, phone, and text message; and (e) submissions you make through the Sites. "You" means any person who uses the Sites or interacts with Tax Hive, whether as a visitor, prospective client, or current client, including on the public Sites.

1.2 Purchased Services; Order of Precedence

Tax planning, tax preparation, bookkeeping, entity, advisory, and other services you purchase from Tax Hive ("Purchased Services"), including your use of the Tax Hive client portal, are governed by the Engagement Terms and your Order Terms. If these Terms conflict with the Engagement Terms or your Order Terms regarding a Purchased Service, the Engagement Terms and Order Terms control. These Terms continue to govern your use of the public Sites and Free Services after you become a client. The Tax Hive Privacy Statement (the “Privacy Statement”) governs how Tax Hive collects, uses, and shares personal information, and the Cookie Policy governs cookies and similar technologies. Both are incorporated by reference into these Terms.

1.3 Acceptance; Eligibility

By accessing or using the Sites, scheduling a consultation, submitting a form, or clicking to accept, you agree to these Terms. You must be at least 18 years old and legally able to enter into a binding contract to use the Sites. If you use the Sites on behalf of a business, you represent that you are authorized to bind that business, and "you" includes the business. You may print or save a copy of these Terms for your records.

2. CONTENT AND FREE SERVICES

2.1 Educational Purpose; No Professional Relationship

Content and Free Services are provided solely for general educational and informational purposes. They do not constitute tax, legal, accounting, investment, or financial advice, nor do they take your individual circumstances into account. Using the Sites, attending a webinar or event, submitting a question, or speaking with a Tax Hive representative does not create a client relationship with Tax Hive, an accountant-client relationship with any licensed professional (a "Tax Expert," as defined in the Engagement Terms), or an attorney-client relationship with any law firm. A professional relationship is formed only when you purchase a service under the Engagement Terms. Before acting on anything you read or hear on the Sites, consider seeking advice from a professional who knows your situation.

2.2 Estimators and Calculators

Estimators, calculators, and similar tools produce estimates based on the information you enter and on general assumptions that may not reflect your facts. Results are illustrations, not quotes, projections of your actual tax liability, or promises of savings. Any savings figure shown is an estimate of potential savings that might be identified, not savings you will realize. Pricing shown by a rate estimator is indicative; the price for any Purchased Service is the price stated in your Order Terms.

2.3 Questions, Webinars, and Events

Answers provided through "Ask a Tax Pro," webinars, events, videos, and similar features are general responses to the question as asked. They are not advice about your situation and should not be relied on as such. Tax Hive may publish questions and answers in a form that does not identify you, as described in Section 7.1. Live events may be recorded and published; by participating, you agree that your participation may be included in the recording unless you notify Tax Hive otherwise before the event.

2.4 Accuracy and Updates

Tax laws, rates, and administrative guidance change frequently. Tax Hive strives to keep Content current but does not guarantee its accuracy, completeness, or up-to-date status. Tax Hive may change or remove Content at any time.

2.5 Not a Law Firm; Licensed Providers

Tax Hive is not a law firm and does not practice law. It is also not a registered investment adviser, broker-dealer, or financial planner. Professional services sold by Tax Hive are performed by appropriately licensed professionals, some of whom are from outside firms, as described in the Engagement Terms. Tax Hive account executives and customer relationship staff are not licensed professionals and do not provide professional advice.

3. APPOINTMENTS AND CONSULTATIONS

3.1 Scheduling

You may schedule a consultation through the Sites or by phone. Tax Hive typically confirms your appointment via email or text message using the contact information you provide. You may reschedule or cancel using the link in your confirmation or by calling 1-833-919-1992. If you miss a scheduled appointment without notice, Tax Hive may require you to rebook and may limit the number of reschedules.

3.2 What a Consultation Is

A consultation is a conversation to learn about your situation and explain Tax Hive's services. It is not a professional engagement, and nothing said during a consultation constitutes tax, legal, or financial advice. Any description of services, pricing, savings, or guarantees during a consultation is for informational purposes only. Tax Hive is bound only by what is recorded in your Order Terms, the Engagement Terms, or an Officer Writing as defined in the Engagement Terms. If anything discussed in a consultation affects your decision to purchase, confirm that it appears in your Order Terms before you complete your order.

3.3 Information You Share

Information you share before purchasing is governed by the Privacy Statement and is not protected by attorney-client privilege or any other professional privilege. Do not send Social Security numbers, account numbers, or tax documents via email or text. If you purchase a service, Tax Hive will typically ask you to upload documents through a secure portal. Tax Hive may use automated tools, including AI-assisted tools, to transcribe, summarize, or organize the information you share, as described in Section 6.7.

3.4 Call Recording

Tax Hive may record or transcribe consultations and other calls, including through automated transcription or note-taking tools, for quality, training, and compliance purposes. You will be notified at the start of any recorded call. If you do not want the call recorded, say so, and the representative will either continue without recording or arrange another way to communicate.

3.5 Promotional Offers Tied to Consultations

Offers that depend on completing a consultation, questionnaire, or strategy session, such as a guarantee to identify a stated amount of potential deductions or a gift card if Tax Hive cannot, are governed by the offer terms published with the offer, including eligibility, deadlines, and expiration. Offer terms prevail over any general description of the offer in advertising or conversation.

4. ACCOUNTS AND REGISTRATION INFORMATION

4.1 Accuracy

When you provide contact or registration information, you agree that it is true, accurate, and current; that you are authorized to provide it; and that you will update it when it changes. Tax Hive relies on this information to communicate with you.

4.2 Security

You are responsible for keeping your login credentials confidential and for all activity associated with your credentials. If you believe your credentials or information have been used without authorization, notify Tax Hive promptly at 1-833-919-1992 or at customerservice@taxhive.com.

4.3 Client Portal

Access to the Tax Hive client portal is included in Purchased Services and is governed by the Engagement Terms. These Terms also govern the public Sites, including the portal login page.

5. ELECTRONIC COMMUNICATIONS; EMAIL AND PHONE

5.1 Consent to Electronic Communications

By providing your email address, you agree that Tax Hive may deliver notices, disclosures, and other communications electronically, either by email or by posting them on the Sites, and that electronic delivery satisfies any requirement that a communication be in writing. To receive these communications, you need a device with internet access, an email account, and a current browser. You may withdraw this consent by contacting Tax Hive at customerservice@taxhive.com, but doing so may limit Tax Hive's ability to provide Free Services or Purchased Services to you. You may print or save any electronic communication.

5.2 Marketing Email

Tax Hive may send marketing emails to the address you provide. You may opt out at any time by using the unsubscribe link in any marketing email. Opting out of marketing does not stop service-related messages, such as appointment confirmations or notices about a Purchased Service.

5.3 Phone Calls

Tax Hive may call the number you provide regarding your inquiry, appointment, or services. When the law requires your consent for marketing calls, prerecorded messages, or calls made with an automatic dialing system, Tax Hive will obtain that consent either on the form or at the time you provide your number. Your consent is not a condition of purchase. You may ask Tax Hive to stop calling at any time by telling the caller, calling 1-833-919-1992, or emailing customerservice@taxhive.com. Tax Hive will add your number to its internal do-not-call list.

6. TEXT MESSAGE PROGRAM TERMS; AUTOMATED AND AI-ASSISTED TOOLS

6.1 How Consent Works

Tax Hive sends text messages only to numbers whose owners have consented to receive them. Consent is given when you check a box, reply to a message, or otherwise affirmatively agree, whether on a form, in a message, or verbally in a documented conversation. Consent is not required to purchase any service. These Terms describe the program; they are not your consent.

6.2 What You May Receive

Depending on the consent you provided, messages may include appointment confirmations and reminders; scheduling and rescheduling notifications; responses to your inquiries; service notices regarding a Purchased Service; and, where you have separately agreed, marketing and promotional messages about Tax Hive services and events.

6.3 Frequency; Rates

Message frequency varies based on your activity and the messages you have agreed to receive. Message and data rates may apply according to your wireless carrier's plan.

6.4 Opting Out; Help

Reply STOP to any Tax Hive text message to stop receiving that type of message. You may receive one confirmation message. Reply HELP for help, or contact Tax Hive at 1-833-919-1992 or customerservice@taxhive.com. Opting out of marketing messages does not stop appointment confirmations and service notices unless you opt out of those separately.

6.5 Automated and AI-Assisted Messages

Some text messages are sent by automated systems, and some scheduling conversations may be handled by an automated assistant that uses artificial intelligence. If you ask whether you are communicating with an automated system, it will tell you, and you may request to be connected to a person at any time. Automated assistants used for text messaging do not provide tax advice. Section 6.7 describes Tax Hive's use of automated and AI-assisted tools more generally.

6.6 Carriers; Number Changes

Wireless carriers are not liable for delayed or undelivered messages. If you change or give up your mobile number, notify Tax Hive to ensure messages are not sent to someone else. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

6.7 Automated and AI-Assisted Tools

Tax Hive uses, and expects to expand its use of, automated systems and tools that rely on artificial intelligence, machine learning, or similar technologies, whether operated by Tax Hive or its vendors ("AI Tools"). AI Tools may be used, among other things, to answer questions on the Sites, schedule and confirm appointments, send and respond to text messages and emails, transcribe and summarize calls, organize documents and information, draft communications, and support the delivery of Purchased Services. The specific AI Tools in use will change over time, and Tax Hive is not required to list them.

Disclosure. If you ask whether you are communicating with an AI Tool rather than a person, Tax Hive or the AI Tool will tell you. You may request to speak with a person.

Limits. AI Tools can make mistakes. Information provided by an AI Tool through the Sites, by text, or by email is general information under Section 2.1 and does not constitute tax, legal, accounting, investment, or financial advice. An AI Tool cannot form a professional relationship with you, sell you a service, or modify these Terms, the Engagement Terms, or your Order Terms. When an AI Tool assists in delivering a Purchased Service, a licensed Tax Expert remains responsible for the professional work described in the Engagement Terms.

Your information. Information you provide to an AI Tool is handled under the Privacy Statement and, for tax return information, under Internal Revenue Code Section 7216 and the data security commitments in the Engagement Terms. Tax Hive's AI Tool vendors are subject to confidentiality obligations.

7. YOUR SUBMISSIONS; TESTIMONIALS; REVIEWS

7.1 Submissions

If you submit questions, comments, suggestions, testimonials, or other material through the Sites or to Tax Hive ("Submissions"), you grant Tax Hive a worldwide, royalty-free, non-exclusive license to use, reproduce, and publish the Submission in connection with the Sites and Tax Hive's services, in a form that does not identify you unless you consent. Tax Hive will take reasonable measures to remove names and other identifying details before publishing any question or comment. You represent that you have the right to make the Submission and that it does not infringe anyone else's rights.

7.2 Testimonials

Tax Hive will use your name, likeness, voice, or testimonial only with your consent and in a form that identifies you. If you provide a testimonial, you confirm that it reflects your honest opinion and experience. Tax Hive may edit a testimonial for length or clarity without altering its meaning.

7.3 Reviews

Nothing in these Terms limits your right to post truthful reviews of Tax Hive on any platform or to communicate with government agencies. Tax Hive does not require the removal of reviews as a condition of any service, nor does it penalize anyone for posting a truthful review.

7.4 Prohibited Submissions

Do not submit material that is unlawful, defamatory, infringing, obscene, threatening, or harassing; that contains someone else's personal information without their permission; that contains malicious code; or that impersonates another person. Tax Hive may remove any Submission it reasonably believes violates these Terms and is not obligated to publish any Submission.

8. INTELLECTUAL PROPERTY; PERMITTED USE; AUTOMATED ACCESS

8.1 Ownership

The Sites and Content, including text, graphics, logos, images, audio, video, software, and the selection and arrangement of these materials, are owned by or licensed to Tax Hive and protected by copyright, trademark, and other laws. "Tax Hive," the Tax Hive logo, and Tax Hive product names are trademarks of Tax Hive LLC. Other names and marks on the Sites belong to their respective owners and are used with permission or as permitted by law.

8.2 Permitted Use

You may view the Sites and download or print Content for your personal or internal business use, provided you retain all copyright and other notices. You may not reproduce, distribute, modify, sell, or create derivative works from Content for any other purpose without Tax Hive's written consent. You may link to publicly available pages of the Sites, but you may not frame the Sites or imply that Tax Hive endorses you or your site.

8.3 Automated Access

Search engines and automated systems, including AI systems, may access and index publicly available pages of the Sites for discovery, summarization, and attribution, consistent with any instructions Tax Hive publishes, such as in a robots.txt or llms.txt file. You may not use automated means to (a) copy substantial portions of the Sites or Content, or use them to build a competing product, service, or dataset, without Tax Hive's written consent; (b) collect personal information from the Sites; (c) access any non-public or password-protected portion of the Sites; (d) circumvent access controls or rate limits; or (e) impose an unreasonable load on the Sites.

8.4 Copyright Complaints

If you believe Content on the Sites infringes your copyright, send a notice to Tax Hive's designated agent at legal@taxhive.com or 260 S. 1200 W., Orem, UT 84058, Attention: Copyright Agent, including: your contact information; a description of the copyrighted work; the location of the allegedly infringing material on the Sites; a statement that you have a good-faith belief that the use is not authorized; a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf; and your physical or electronic signature.

9. PROHIBITED CONDUCT

You agree not to use the Sites in a way that violates any law or these Terms; to interfere with the Sites' operation or security; to attempt to gain unauthorized access to any system, account, or data; to introduce viruses or other harmful code; to decompile or reverse engineer software on the Sites; to impersonate anyone or misrepresent your affiliation; to collect personal information about others; to send unsolicited commercial messages through the Sites; or to use the Sites to harass, threaten, or defame anyone. Tax Hive may investigate violations and, under Article 11, may restrict or terminate your access to the Sites.

10. THIRD-PARTY SITES, REFERRALS, ENDORSEMENTS, AND OFFERS

10.1 Links and Third-Party Sites

The Sites may link to websites and services operated by third parties. Tax Hive does not control these third parties and is not responsible for their content, products, services, or privacy practices. A link does not constitute an endorsement. Your use of a third-party site is governed by that site's terms and privacy policy.

10.2 Referrals and Compensation

Tax Hive may refer you to third parties, such as IRA custodians, lenders, insurance providers, investment professionals, or other service providers, and may receive compensation for certain referrals. When it does, Tax Hive will disclose that it may be compensated before you engage the provider. Tax Hive is not a party to your agreement with a referred provider and is not responsible for the provider's performance, fees, or any investment or financial outcome. Services that Tax Hive sells and that are delivered by outside licensed professionals are described in the Engagement Terms.

10.3 Endorsements and Advertising

Tax Hive compensates its spokespersons, affiliates, and referral partners. Some people featured in Tax Hive advertising are paid actors portraying clients, as disclosed in the advertisement. Client results shown in advertising are from real Tax Hive clients unless otherwise labeled. Savings figures in advertising refer to potential tax savings identified in a tax plan, not to savings a client has realized. Results depend on each client's facts, business revenue, and whether the client implements the plan. Information about typical results may be available at taxhive.com/transparency.

10.4 Promotional Offers and Guarantees

Promotional offers, discounts, and guarantees are governed by the terms published with each offer, including eligibility, conditions, deadlines, and expiration dates. Guarantees applicable to Purchased Services are set forth in Article 5 of the Engagement Terms and in your Order Terms.

11. AVAILABILITY; CHANGES TO THE SITES; TERMINATION OF ACCESS

11.1 Availability

Tax Hive strives to keep the Sites available but does not guarantee uninterrupted access. The Sites may be unavailable for maintenance, updates, or other reasons outside Tax Hive's control. Tax Hive is not liable for any loss resulting from the unavailability of the Sites or Free Services.

11.2 Changes to the Sites and Free Services

Tax Hive may change, suspend, or discontinue any part of the Sites or any Free Service at any time without liability to you. Changes to Purchased Services are governed by the Engagement Terms.

11.3 Termination of Access

Tax Hive may restrict or terminate your access to the Sites if it reasonably believes you have violated these Terms or the law, or to protect the Sites, other users, or Tax Hive, with notice to you where practical. Termination of access to the Sites does not, by itself, terminate a Purchased Service; termination of Purchased Services is governed by Article 12 of the Engagement Terms, and your records and deliverables remain subject to the retention commitments set forth therein.

12. DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNIFICATION

12.1 Disclaimer

THE SITES, CONTENT, AND FREE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, TAX HIVE AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. TAX HIVE AND ITS SUPPLIERS DO NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL CODE. THIS DISCLAIMER DOES NOT APPLY TO PURCHASED SERVICES, WHICH ARE SUBJECT TO THE WARRANTIES, GUARANTEES, AND PROFESSIONAL STANDARDS SET FORTH IN THE ENGAGEMENT TERMS.

12.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TAX HIVE AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITES, CONTENT, OR FREE SERVICES. TAX HIVE'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SITES, CONTENT, OR FREE SERVICES WILL NOT EXCEED FIVE HUNDRED DOLLARS ($500). THESE LIMITATIONS APPLY ONLY TO CLAIMS ARISING FROM THE SITES, CONTENT, AND FREE SERVICES; LIABILITY FOR PURCHASED SERVICES IS GOVERNED BY ARTICLE 10 OF THE ENGAGEMENT TERMS. NOTHING IN THIS ARTICLE LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.

12.3 Indemnification

You agree to defend, indemnify, and hold harmless Tax Hive and its officers, directors, employees, and agents against third-party claims, resulting losses, and reasonable attorneys' fees arising from your Submissions, your violation of these Terms, or your violation of any law or third-party right in connection with the Sites. This obligation does not apply to the extent that a claim is caused by Tax Hive's negligence, willful misconduct, or breach of these Terms.

13. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER

13.1 Notice of Dispute; Informal Resolution

Before initiating arbitration or any other formal proceeding, the party raising the dispute will send the other party a written notice describing the dispute and the relief sought. Notices to Tax Hive should be sent to legal@taxhive.com or to 260 S. 1200 W., Orem, UT 84058; notices to you should be sent to the email address you provided. The parties will make good-faith efforts to resolve the dispute for at least thirty (30) days after the notice is received, and neither party may initiate a formal proceeding during that period.

13.2 Agreement to Arbitrate

ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SITES, CONTENT, FREE SERVICES, OR THESE TERMS WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT, except that either party may bring an individual claim in small claims court if it qualifies. The Federal Arbitration Act governs the interpretation and enforcement of this Article; the arbitrator will apply Utah law to all other issues. The arbitrator decides all questions, including the scope and enforceability of this Article. Either party may seek injunctive or other equitable relief from a court of competent jurisdiction. The arbitrator may award any individual relief that a court could award.

13.3 Class Action Waiver

EACH PARTY AGREES THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. BY AGREEING TO ARBITRATION, YOU AND TAX HIVE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION. IF THIS WAIVER IS FOUND UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM, THAT CLAIM WILL BE DECIDED IN COURT RATHER THAN IN ARBITRATION, AND THE REMAINDER OF THIS ARTICLE WILL CONTINUE TO APPLY.

13.4 Procedures

To initiate arbitration, send a written demand describing your claim to Tax Hive at legal@taxhive.com or 260 S. 1200 W., Orem, UT 84058. Arbitration will be administered by the American Arbitration Association ("AAA") before a single arbitrator under the AAA rules in effect when arbitration begins, including the AAA Consumer Arbitration Rules where applicable, available at www.adr.org or 1-800-778-7879. Fees will be allocated as the AAA rules provide. Each party will bear its own attorneys' fees and costs, except that if the arbitrator finds a party's claims or defenses frivolous, that party will pay the other party's reasonable attorneys' fees. Arbitration will take place in Utah County, Utah, unless the parties agree to another location. If you are an individual, you may elect to have any hearing conducted remotely. The arbitrator may decide the matter on written submissions, by telephone or video, or in person, as the AAA rules allow. The arbitrator's award is final and binding, subject to review under the Federal Arbitration Act, and judgment may be entered on it in any court with jurisdiction. This Article survives any termination of these Terms or of your relationship with Tax Hive.

13.5 Purchased Services

Disputes regarding Purchased Services are governed by Article 10 of the Engagement Terms, which contains substantially the same dispute resolution provisions. If a dispute involves both the Sites and a Purchased Service, the Engagement Terms govern the dispute.

14. CHANGES TO THESE TERMS

Tax Hive may update these Terms from time to time by posting the revised Terms on the Sites with a new "Last Updated" date. For material changes that reduce your rights, Tax Hive will also make reasonable efforts to provide notice by email to people who have provided an email address, or by posting a notice on the Sites, before the change takes effect. Your continued use of the Sites after a change takes effect means you accept the revised Terms. Changes to these Terms do not affect the Engagement Terms or Order Terms that apply to a Purchased Service you have already purchased.

15. GENERAL PROVISIONS

15.1 Governing Law

Utah law governs these Terms without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Article 13. If you are a consumer, nothing in these Terms deprives you of protections under the law of your state of residence that cannot be waived by agreement.

15.2 Entire Agreement; Severability; Waiver

These Terms, the Privacy Statement, the Cookie Policy, and any offer terms published on the Sites constitute the entire agreement between you and Tax Hive regarding the Sites, Content, and Free Services. Purchased Services are governed by the Engagement Terms and the Order Terms. If any provision of these Terms is found unenforceable, the remainder remains in effect. Tax Hive's failure to enforce a provision does not constitute a waiver.

15.3 Assignment

You may not assign these Terms. Tax Hive may assign them to an affiliate or to a successor to its business.

15.4 California Residents

Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Tax Hive's contact information is provided in Section 15.6.

15.5 Accessibility

Tax Hive works to make the Sites accessible to people with disabilities. If you have difficulty using any part of the Sites, contact Tax Hive at customerservice@taxhive.com or 1-833-919-1992. Tax Hive will work with you to provide the information or service you need in an alternative way.

15.6 Contact

Tax Hive LLC, 260 S. 1200 W., Orem, UT 84058; 1-833-919-1992; customerservice@taxhive.com. Legal notices: legal@taxhive.com.